Reference

Terms That Govern Your j77u Account

These terms set out what you agree to when you open and use a j77u account. Access and eligibility depend on your local law and the region you are in — read these terms carefully before you start.

Account eligibilitybKash, Nagad, Rocket wallet useFair use policyAccount suspension rightsJurisdiction-dependent access
j77u Terms That Govern Your j77u Account
HOW WE OPERATE

How j77u Handles Your Account Data

We hold your account data only as long as your account is active or as required by applicable law. You can request a copy of your data or ask us to close your account at any time through live chat or email.

Account Security

Your account is protected with OTP verification on login. If you notice any access you did not authorise, contact support immediately and we will lock the account within minutes.

Data Retention

We keep transaction records — including bKash, Nagad, and Rocket deposits — for the period required under applicable law, then delete them from active systems.

Your Rights

You can request to see, correct, or delete your personal data at any time. Send the request via email and we will respond within the timeframe required by applicable law.

Who to Contact

For any concern about how your data is used under these terms, reach our support team through live chat or email. We do not share your data with third parties outside of what these terms describe.

TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat widget from any page on j77u to ask about a specific clause, account restriction, or wallet transaction covered under these terms.

Email Support

Send a written query to our support address for anything that needs a documented response — account disputes, term clarifications, or closure requests.

Help Centre

Our help centre has answers to the most common terms questions, including wallet eligibility, account suspension steps, and how to request a data review.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most often. You can also reach support directly through live chat.

Account eligibility depends on your local law and the region you are in. It is your responsibility to confirm that opening and using an account is permitted where you are located.

We post updates here with a revised date. Continuing to use your account after a change means you accept the updated terms. If you disagree, contact support to close your account.

Wallet details you provide for deposits or withdrawals are used only to process those transactions. They are stored securely and not shared outside of what these terms allow.

Yes. We may suspend or close an account that breaches these terms, including cases of fraudulent activity, multiple accounts, or providing false information during registration.

Send a data request via email or live chat. We will verify your identity and respond within the timeframe required by applicable law in your eligible region.

The same terms apply across all supported regions. Where local law in Bangladesh or another eligible region conflicts with a clause, local law takes precedence over our terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.